FAQs - Anzen

FAQs

Terms and Conditions

Please read the following Terms And Conditions and accept before applying for any course

Q1: What documents must I bring to attend the course?

Q2: What happens if I register but don’t attend the class?

Q3: Can I join the class if I arrive late?

Q4: How do I request for cancellation or changes to my registration?

Q5: Can Anzen cancel or postpone a course?

Q6: When will I receive my certificate?

Q7: What if I am absent due to medical or compassionate reasons?

Q8: What are the SSG Training Grant eligibility criteria?

Q9: Who do I contact for clarification?

Reaching Us

Q1: Where is Anzen Training Academy located?

Q2: How can I get to Anzen by bus?

Q3: How can I get to Anzen by MRT?

Q4: How do I get there by car?

Q5: Is parking available?

SSG Training Grant

Q1: What are the eligibility criteria for SSG Training Grant?

Q2: What happens if a trainee fails the assessment?

SkillsFuture Credit

Q1: What is SkillsFuture Credit?

Q2: How do I apply for a course using SkillsFuture Credit?

Q3: Which courses can be paid with SkillsFuture Credit?

Certificates

Q1: How do I download my WSQ Statement of Attainment (SOA)?

Q2: What format is the certificate in?

Absentee Payroll (AP)

Q1: What is Absentee Payroll (AP)?

Q2: How does the AP process work?

Attendance

Q1: Why must I use SingPass for government-funded courses?

Q2: How do I register for SingPass?

Payment

Q1: What payment methods does Anzen accept?

Q2: What are Anzen’s bank details?

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